• Moist Heating Pads
  • Thermophore Classic
  • MaxHEAT Arthritis Pad
  • Custom Touch
  • Good2Go
• Heating Pads by Size
  • Back /Large
  • Joint / Medium
  • Neck / Petite
  • Hand / Muff
• Bed Warmers
• Ice It! Cold Therapy
• Pedlar Exercisers
• Massage Tables

Extended Warranty
Thermophore units are covered under warranty if they are less than three years old per serial number on the unit, or purchased less than two years ago per original receipt, whichever is longer.

Battle Creek Equipment™ will replace Thermophore products under warranty if there is a manufacturing defect or, if in use as directed, the unit does not perform as Battle Creek's labels and brochures say it will.

Due to regulatory, quality and liability concerns, Battle Creek Equipment™ no longer repairs Thermophore units. Battle Creek does not recommend trying to repair or replace any components yourself, as it may cause a safety hazard.

Please do NOT return the unit to the place of purchase because of a warranty issue. Send it directly to Battle Creek at:     

    Battle Creek Equipment Co.
    307 W. Jackson St.
    Battle Creek, MI 49037

You can register your warranty here: Battle Creek Warranty Registration

Please note: Warranty registration is not proof of purchase date. Please save your receipt, showing date of purchase.

If you have any questions or concerns, please contact Battle Creek:
Phone: 800-253-0854 8am-5pm EST
Email: CustomerService@BattleCreekEquipment.com