Order Status

After you place an order through our online store, we will send an order confirmation via email. We will send an additional shipment confirmation that will include your tracking number.

 

 

Get your Order Status

 

To inquire on the status of your order, please call Customer Service at 1-877-565-8833, or complete the form below..

Change or Cancel Your Order

 

If you need to change or cancel your order, please complete the form below. You may not be able to make changes to your order if it is already being prepared for shipping.

 

Still Having Trouble?

If you are still having trouble using our store, please let us know.
We respond to requests in the order they are received, and will contact you within 24 hours. Be sure to include your order number if you are having trouble with a specific purchase.







 Click on this icon to get a new Code if you are unable read the current one.
Copy the code.



Thermophore moist heat packs by Battle Creek Equipment for thermophore Moist Heat pack